Certificate in Business Process Management
BPM provides the framework and tools to refocus and build highly efficient processes to achieve big improvements in quality, cycle-time and service, all while controlling costs.
Agile Requirements Analysis
Learn a systematic and disciplined approach to the elicitation, documentation, validation and the management of business requirements from an Agile context and mindset.
Business Process Mapping and Modelling using BPMN.
The BPMN technique is at the forefront of process mapping and modelling because it is understandable by both business and technical people in most businesses.
Write Effective Standard Operating Procedures
In this online course, you will learn how to write and implement business-friendly SOPs that support policies, make sure that all business processes that are auditable, and highly efficient.
How to Read a Business Process Model
You will learn how to read a business process model developed using BPMN, which is understandable by both business and technical people in your organization.
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