Business Process Mapping and Modelling: Online Course

In this online course you will learn to map and model business processes using Business Process Model and Notation 2.0 (BPMN).


You may Register for this course at any time.

Registration gives you access to the course material and coaching for 3 months.

Course Fee

R4,370.00 including VAT, payable in advance

Contact: Tel: +27 (0)87 135 2507, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or Register on line.

About the Course

Business process modelling is an essential component of Business Process Management (BPM) as well as other business process improvement initiatives such as business process redesign, systems development, quality management and continuous process improvement. 

In this course you will learn to model business processes using Business Process Model and Notation (BPMN).  BPMN is in the forefront of business process mapping and modelling because it is understandable by both business and technical people.  

BPMN is rigorous in its approach and has been standardised by the Object Management Group (OMG). It is supported by a number of leading business process modelling tools as well as BPM suites and has become the de facto standard for BPM.

This course is aligned with the Business Process Management Body of Knowledge (BPM CBOK®) Version 3.0.

Who Should Participate

Process Analysts, Business Analysts, Systems Analysts, Business Managers, Information Technology Professionals, Process Owners, Process Integrators, BPM Project Leaders, BPM Project Team Members, Quality Specialists.

All those responsible for business process mapping, redesign and improvement in all industries.

Course Content

Introduction to Business Process Modelling

  • What is a Business Process
  • What is Business Process Modelling

Naming and Defining the Process

  • Naming a Business Process
  • Defining the Model’s Purpose, Viewpoint and Scope 

The Theory of BPMN

  • Origins of BPMN
  • Scope of BPMN

BPMN Elements

  • Flow Objects
  • Connecting Objects
  • Swimlanes 

BPMN Elements Continued

  • Sub-Processes and Transactions
  • Event Types
  • Gateways
  • Artifacts

Preparing a BPMN Model from a Case Study

  • Collecting the Case Study Information
  • Modelling the Case Study Process 

Executing a BPMN Model

  • Business Process Execution Language (BPEL)
  • BPEL and BPMN