Business Process Management Courses

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Business Process Mapping and Modelling – 2 Days

In this course, you will acquire the knowledge and skills to accurately map business processes using open standard process modelling techniques. You will also learn how to improve business processes using process models.

Business Process Redesign and Improvement – 3 Days

This course will provide you with the knowledge and skills to analyse, redesign and implement business processes to achieve breakthrough improvements in quality, cycle time and service while reducing costs.

Advanced Business Process Modelling, Simulation and Automation – 3 Days

This course covers the optimisation of processes using simulation as well as the execution, monitoring and management of processes using advanced Business Process Management (BPM) technologies and tools.

Certificate in Business Process Management

On completion of all three courses you will be awarded the Certificate in Business Process Management.

These courses are endorsed by the International Institute of Business Analysis (IIBA®) and are aligned with The Guide to the Business Analysis Body of Knowledge®(BABOK®) Version 3.0 and the Guide to the Business Process Management Body of Knowledge (BPM CBOK®) Version 3.0.

Writing Effective Standard Operating Procedures (SOPs) – 2 Days

SOPs have the force of a directive, covering the activities of a process that require standardising and controlling without loss of effectiveness. In this course, you will learn to write SOPS that support your business process definitions.

We also offer online business process courses.



Cathy Myers

Tel: +27 (0)87 135 2507

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact us for additional information or register online.