Business Process Consulting Service


Viewpoint® Consulting assists you to map, model, digitise and optimise business processes. We facilitate business process initiatives by applying Business Process Management (BPM) principles, practices and techniques.

     Business Process Service

       Our business process service helps you to:

       Define Business Process Architecture

  • We analyse business strategy using the Business Model Canvas to ensure business process alignment
  • Identify business processes across the value chain of your organisation
  • Document and validate your organisation's Business Process Architecture including core, management and support processes

       Map Business Processes

  • Discover and document your current state (as-is) business processes
  • Accurately map your as-is processes using the globally adopted Business Process Model and Notation (BPMN) technique
  • Ensure high-quality as-is process maps through verification and validation of your BPMN diagrams

       Design Business Processes for Digital Transformation

  • Analyse your business processes to identify areas of process improvement
  • Optimise your processes using Business Process Management (BPM) techniques 
  • Design processes for digitisation using advanced BPMN modelling, decision modelling and simulation
  • Set up process performance measures to enable process monitoring
  • Train and certify your staff in Business Process Management (BPM)

    Standard Operating Procedure (SOP) Service

     Our Standard Operating Procedure (SOP) service helps you:

These services can be provided on an hourly rate, a retainer basis or a fee for a specific project.

Contact Cathy on This email address is being protected from spambots. You need JavaScript enabled to view it. or 087 135 2507 or Contact us for further information on our business process consulting services.