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What’s new in Business Process Management and Business Analysis

Set Your Business Analysis Career Goals: Aim for International Certification

More and more organisations need Business Analysts with a recognised certification. Attending Business Analysis courses and continuously upskilling yourself in Business Analysis methods and techniques is very important, but you should aim at obtaining certification by a recognised business analysis professional body to get to the top of your profession.

The International Institute of Business Analysis™ (IIBA®), the leading global certification body, has recently launched a new multi-level, competency-based certification programme enabling business analysts to obtain professional recognition at different stages of their career. This programme is a significant change because you can now set your career goals to suit your level of experience. The IIBA® programme has four levels:

Level 1: Entry Certificate in Business Analysis™ (ECBA™) recognises individuals entering the field of business analysis. The focus is on a thorough knowledge of business analysis techniques and three of the six knowledge areas covered by A Guide to the Business Analysis Body of Knowledge® (BABOK®) Version 3.0.

Level 2: Certification of Capability in Business Analysis™ (CCBA®) recognises business analysis professionals who have 2-3 years of BA experience. This certification is aimed at the intermediate level and covers all BABOK® knowledge areas and techniques. The examination questions are scenario-based, requiring sound analysis.  

Level 3: Certified Business Analysis Professional™ (CBAP®) recognises business analysis professionals who lead and have over five years of BA experience. CBAP® is the senior business analysts certification. The examination questions are case study-based with multiple questions about the cases.

Level 4: Certified Business Analysis Thought Leader™ (CBATL™) recognises business analysis professionals who have over ten years of experience and are considered industry thought leaders. All the requirements are still being finalised.

The IIBA® certification examinations are aligned with the BABOK® Guide which comprises six business analysis knowledge areas, 50 techniques and sections on underlying competencies and business analysis perspectives.

Our CBAP® Examination Preparation Course will give you an in-depth knowledge of the BABOK® and the necessary Professional Development Hours for the certification that suits your business analysis experience.

As a premier level IIBA® Endorsed Education Provider, Viewpoint® can assist and advise you as to the best path to follow to obtain your business analysis professional status.

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Essential Skills a Business Analyst Needs to Develop

Business analysts enable change in an enterprise by defining needs and recommending solutions that deliver value.

To achieve this broad goal, an effective analyst should have both left brain and right brain skills as well as a good knowledge of the business and its environment.

A left-brain skill a business analyst must have is to take a large business problem, break down that problem into its component parts, analyse the various aspects of the problem and then assemble and design an innovative solution to solve the problem. A thorough knowledge of business analysis techniques complements this skill.

Business analysts must also have the right-brain skill of creativity to identify solutions to problems and needs.

Effective oral and written communication is also essential. The analyst should be competent in business writing, specification writing, model building, interviewing, presentations and listening.

The work of a business analyst is people-oriented, and business analysts need to work with people. Interpersonal skills are also important because of the political nature of the business analyst’s job – facilitation, mediation and conflict resolution skills are important. Interpersonal relations skills are also necessary to work as part of a team which is critical for success in most projects.

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) has a chapter covering business analysis knowledge and skills called Underlying Competencies. These include analytical thinking and problem solving, behavioural characteristics, business knowledge, communication skills, interaction skills and knowledge of tools and technology. This is a daunting list, but the skills can be developed and the knowledge built with training and experience.

The Viewpoint® Certificate in Business Analysis helps develop both soft skills and knowledge of business analysis tasks, techniques and technologies.

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