Certificate in Business Analysis

IIBA Endorsed Course



You will learn the best techniques and methods for gathering information from stakeholders; developing business and data models that describe their requirements; and writing specifications that provide an accurate blueprint for the designing, building and testing of proposed information solutions.

Course Duration: 5 days

Professional Development Hours: 30

Dates: 04-08 May 2020                            

Venue: Benvenuto Conference Centre, 1 Pitsani Rd, Kelland, Randburg, Johannesburg. Map

Times: 08:30 – 16:00

Fees: R 19,550.00 per delegate including VAT. This fee includes course notes, lunches, refreshments and the Viewpoint course assessment.

Contact: Tel: +27 (0)87 135 2507, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or register online. Register

About the Course

Business analysis is the discovering, modelling and specification of the logical requirements of a business in order to design and build effective business solutions.

Business analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.

Participants will gain knowledge of the best techniques and methods for gathering requirements from users and other stakeholders; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building and testing of the proposed system. They will also learn how business analysis techniques can be related and integrated using the Architecture Framework to ensure that all the requirements are comprehensively described and correctly defined.

This course is an endorsed course by the International Institute of Business Analysis (IIBA®) and is aligned with A Guide to the Business Analysis Body of Knowledge® (BABOK®) Version 3.0.

Who should attend?

Business Analysts, Business Experts, Business Managers, Systems Analysts, Enterprise Architects, Project Leaders, Business Systems Development Team Members and Information Technology Professionals.

Course Content

Module 1: Introduction to Business Analysis

  • The role of the business analyst
  • The Solution Development Life Cycle (SDLC)
  • The business analysis process
  • Defining the system scope
  • Creating a business case

Module 2: Gathering Information

  • Identifying system stakeholders
  • Interviewing methods
  • Using questionnaires
  • Document analysis and observation
  • Workshop facilitation using Joint Application Design (JAD) techniques

Module 3: Modelling the Business

  • An introduction to modelling concepts
  • The Architecture Framework
  • Modelling data requirements
  • Business process modelling
  • Writing use cases
  • Modelling the location dimension
  • Modelling organisations, people and roles
  • Analysing business and time events
  • Discovering and documenting business rules

Module 4: Preparing a Business Requirements Specification

  • Functional and non-functional requirements
  • The content of a business requirements specification
  • Structuring the specification
  • Writing the specification
  • Validating and presenting the requirements

Practical work using the methods is done throughout the course.

Primary Outcome

The primary outcome of the course is to prepare comprehensive business models and a requirements specification that can be used by developers to design and build effective information systems.